The UCT Graduate School of Business (UCT GSB) invites applications for a permanent full-time position of AV/IT Consultant, who will support, maintain, and manage the audio-visual (AV) and information technology (IT) solutions for all teaching, conferencing, meeting, and other AV/IT type spaces.

The successful candidate will research and develop AV and IT solutions that are fit for a world-class teaching, conferencing, or collaboration environment. They will also implement and support multimedia services like podcasting and live streaming. They will oversee the inventory and asset management of GSB AV/IT equipment and manage the day-to-day functions of the AV support technicians.

Responsibilities:

• Plan and schedule the installation of new or modified hardware, operating systems, and/or applications in the GSB AV/IT infrastructure, or personally build small to medium solutions.
• Manage team resources, including scheduling, performance, and availability.
• Receive, interpret, and share the weekly function pack, as well as periodic changes to the schedule.
• Delegate tasks and responsibilities effectively to ensure a balanced workload and meet project deadlines.
• Develop and deliver expert technical training to team members and GSB colleagues.
• Conduct regular system audits to identify and resolve technical issues.
• Perform routine maintenance activities to ensure that AV/IT systems are up-to-date, secure, and reliable.
• Respond to incoming support tickets, calls, and emails from end-users promptly and professionally.
• Maintain the GSB digital signage infrastructure and ensure accurate daily notices are uploaded.
• Keep up to date with technologies and industry trends in audio-visual and ICT, in particular hybrid teaching and collaboration, such as conferencing.

Requirements for the job:

• A relevant NQF 7 qualification, such as film and media studies.
• Four years’ experience in an audio-visual environment where hybrid conferences are common.
• Three years’ experience in a supervisory role, preferably in an audio-visual environment.
• Thorough knowledge of audio-visual equipment setup and configuration.
• A good working knowledge of sound and lighting setup and configuration.
• A good working knowledge of podcast and streaming setup and configuration.
• Excellent problem-solving skills in Microsoft Windows and Apple Mac operating systems, Microsoft 365 applications, and Video Conferencing systems, such as Microsoft Teams and Zoom.
• Excellent working knowledge of common AV and ICT hardware and software applications.
• Excellent written and verbal communication skills (including public speaking and presenting) and a strong ability to influence.
• The ability to be an effective team player.

The annual cost of employment, including benefits, is between R491 709 and R578 479.

To apply, please visit the UCT Jobs Site (www.jobs.uct.ac.za ) to create a candidate profile and to submit your application.

      Please complete/attach the following to your profile before submitting your application (this is an absolute requirement):

• Cover letter that speaks to the requirements of the position, and
• Curriculum Vitae (CV).
• Three referee names which must include their title and name, position details, relationship to you, their e-mail address and telephone number.

      An application which does not comply with the above requirements will be regarded as incomplete.

     Shortlisted candidates may be required to undergo competency and pre-placement-medical assessments.

     References may be requested by UCT at any stage of the selection process.

      Any enquiries for the position to be addressed to Ms Natasha Khan at natasha.khan@uct.ac.za  or 021 650 3469

      Website: www.gsb.uct.ac.za                                               Closing date: 10 November 2024